Withdrawal from a purchase contract within 14 days

Odstoupení od kupní smlouvy: seller, buyer, order, goods, refund and signature.

The preview has a watermark and a DEMO label. On purchase, data is saved in a protected order to deliver the PDF. The document is not notarised or individually reviewed by a lawyer.

Document language: Czech. You can change the interface language in the header.

  1. 1Details
  2. 2Review
Enter your details

After payment, we will email you a secure PDF download link. Check the address: you will also need it to open the order on another device.

Consumer withdrawal from the entire purchase contract for ordinary physical goods from a business under Czech rules. Business purchases, private sellers, digital content, services, partial returns and special cases require separate preparation.

Check exceptions: custom-made or perishable goods, irreversible mixing, opened hygiene seals or sealed recording/software media, certain periodicals and public auctions. Special cases require review; selecting an option does not establish a right to withdraw. Late information can extend the period; organized sales events or unsolicited visits have a 30-day period.

The exception list is not exhaustive: also check goods with prices depending on financial markets and other cases under § 1837.

Recipient — seller

Sender — buyer

Order and goods

For split deliveries, enter receipt of the last item or part; for regular deliveries, the first item. The standard period ends 14 days after this date, extended to the next working day if it ends on a weekend or Czech holiday. Creating the PDF does not send it to the seller.

The goods price in the notice is separate from the PDF generation price. List all goods in the order; the amount does not confirm payment was received by the seller.

Refund

A different refund method must be agreed with the seller. The bank account in the document is a proposal; otherwise the original payment method applies. Funds actually received by the seller are returned under statutory rules, including applicable delivery costs.

Use Latin letters for names and addresses and Czech for the goods description. After downloading, sign and send the withdrawal to the seller before the deadline and keep proof of sending. The site sends the PDF only to you, not to the seller.